Dear Valued Sam's Club Member,
Thank you for your recent purchase of an Animal Rocker (#857101). After further inspection, it has been discovered that this item was incorrectly labeled. A hang tag on the rocker advertised that the product was made in China, but a sticker placed elsewhere on the item stated that the rocker was made in the United States. Only the fabric was made in China; the rocker itself and all other components were manufactured and assembled in the United States. We apologize for any inconvenience this has caused.
There are no problems with the rocker itself; however, such a miscommunication is not consistent with the high standards of integrity Sam's Club has set for our products.
After such a terrible mistake, they think a simple letter will make the hurt and inconvenience go away? I'm smelling lawsuit.....